Conversations to Insights You Can Act Upon
Discover your top call drivers, score with text and sentiment analysis, discover points of interests with markers and so much more.
Speech Analytics platform that leverages AI models to analyze call interaction and provide actionable insights and data to generate Custom Scoring
Analyse the data to extract opinions or emotions and provide better Customer Feedback, Product Analysis and insights into Customer Behavior
Define Client-specific intents like the Promise To Callback and Waiver Commitment to recognize the customer's intent on the call and apply it to Speech Analytics