Conversations to Insights You Can Act Upon

Discover your top call drivers, score with text and sentiment analysis, discover points of interests with markers and so much more.

ConversationInsights

Custom Scoring

Speech Analytics platform that leverages AI models to analyze call interaction and provide actionable insights and data to generate Custom Scoring

Insights

Sentiment Analysis

Analyse the data to extract opinions or emotions and provide better Customer Feedback, Product Analysis and insights into Customer Behavior

Insights

Intent Detection

Define Client-specific intents like the Promise To Callback and Waiver Commitment to recognize the customer's intent on the call and apply it to Speech Analytics

Insights